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Frequently Asked Questions

What can I expect from counselling?

It takes a lot of courage to make that first counselling appointment and attending can be daunting. Expect a safe, non-judgemental environment where you are free to talk about whatever you would like. Usually during our first session I like to learn about your past experiences and your hopes and goals- you are free to share as little or as much as you would like. As each client is different, how we work together will be tailored to your needs. It’s my job to help you reach your goals and support you through change. What you put into therapy is what you will get out of it.

What can I talk about?

Anything!  Counselling is confidential and social workers are ethically bound to uphold your privacy. This means I do not talk to anyone about what is shared in session unless I have your permission.

The only exceptions are situations where someone is in danger of being abused or hurt, or if the court requires sharing of information.  If this situation arises I will always ask you to be involved in this process and will do whatever possible to respect your privacy.

How long is a session? 

For individuals, sessions range from 50- 90 minutes.

How much do counselling sessions cost and can you direct bill?

My counselling fee is $160 per 60 minute session (50 minute session and 10 minute report time and billing administration). I am able to direct bill to Blue Cross. For other providers I ask for payment at the time of service and provide a receipt for you to claim reimbursement from your provider. I accept cash, card or etransfer.

Please contact your insurance provider or employer to find out if you are covered for MSW, RSW counselling services.

What if I need to cancel an appointment?

Appointments cancelled with less than 24 hours notice are charged 50% the cost of an appointment. There is no charge for appointments cancelled with more than 24 hours notice.

A note about small communities...

Because your counsellor is working in a rural setting, sometimes she may be working with people who are relatives and friends of yours at the same time as you and sometimes she cannot offer services if the relationship is too close. She can never disclose this, and may have to decline working with some people without stating why if there is a serious conflict of interest. If this occurs your therapist will give you a referral for alternate services.

Should you ever see your counsellor outside of therapy, your counsellor will not greet you unless you greet them first. 


696 Kettles Street, Pincher Creek,





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